Report

{
  "host": "sentiment.smarticloud.ai",
  "x-real-ip": "54.78.229.3",
  "x-forwarded-for": "54.78.229.3",
  "x-forwarded-proto": "https",
  "content-length": "698",
  "content-type": "application/json",
  "user-agent": "smartiGate/1.0",
  "x-webhook-id": "fb8e9d11-3a59-425f-b19c-a3b6ae4e5816",
  "x-webhook-event": "call.ended",
  "x-webhook-timestamp": "1784128904",
  "x-webhook-signature": "sha256=ff48c556bda595eab1b3ee274bb70ccff4f2cdc2fae6343df9327a00b8644bc0"
}

{
  "event_id": "fb8e9d11-3a59-425f-b19c-a3b6ae4e5816",
  "event_type": "call.ended",
  "timestamp": "2026-07-15T15:21:44.360Z",
  "tenant_id": 239,
  "data": {
    "call_id": 288618550,
    "guid": "032bfbf4-073c-4eca-8462-f8a2a9df41b8",
    "direction": "inbound",
    "caller_cli": "0143320196",
    "caller_name": "",
    "called": "390286884206",
    "called_name": "",
    "answered_ext": "206",
    "active_ext": "206",
    "last_ext": "206",
    "acd_group": "",
    "handling_exts": [
      {
        "ext": "206",
        "role": "answered",
        "talk_seconds": 0
      }
    ],
    "answered": false,
    "missed": true,
    "transferred_to": "",
    "transferred_to_ext": "",
    "forwarded_from": "",
    "start_time": "2026-07-15T15:21:12.000Z",
    "end_time": "2026-07-15T15:21:12.000Z",
    "call_duration": 0,
    "ring_duration": 8,
    "result": "Answer fail",
    "leg_count": 1
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}